Context:
This article explains how to give newly rostered educators logins and class access, as well as how to create accounts for staff who were not included in the CSV roster upload (e.g., reading specialists, interventionists, or other support staff).
Important notes:
If your school was rostered via Clever or ClassLink, your users can Clever or ClassLink SSO to log in to Multitudes and you do not need to follow these steps for users who were shared via Clever or ClassLink Roster. If you have users who need access to Multitudes who are NOT shared via Clever or ClassLink, the following steps will be applicable. If you have users who need access to multiple classrooms, the following steps will be applicable.
If your school has been CSV rostered in UCSF Multitudes, staff members will not yet have the ability to log in until you take the following steps.
1. Identify Users Without Email Addresses
After CSV rostering, check your educator list for any staff who:
Do not have an email address listed.
Have no user ID in the system.
Without an email, these users cannot log in.
2. Add an Email Address for an Existing User
Locate the user in the list (e.g., “Rhea Light”).
Click Edit.
Enter the email address for the user.
Ensure the correct district is selected.
Click Submit.
What happens next:
The system automatically sends two emails:
One asking the user to verify their email address.
One prompting them to set up their password.
After submitting:
Refresh the page to confirm the email and Auth0 ID are now listed.
The user will be able to set their password. Once they have set up their password, they will now be able to log in.
3. Assign Class Access
Next, is a critical step! You need to assign access to the classes this user will need access to - this includes any classes including students the user will need to assess, see class or student level results, or print parent PDFs for.
Click Manage Classes next to the educator’s name.
Review their current class assignments.
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To add more classes:
Select the class from the dropdown.
Keep the Title as Other if they are not the main classroom teacher.
Click Submit.
Example shown in video:
Reah Light is a Grade 1 teacher but also supports Brody Bronson’s Kindergarten class. Assign Brody’s class with the title Other so Rhea has access but is not listed as the classroom teacher.
4. Create a New User Not in the Roster
If you need to create accounts for staff who were not rostered (by any rostering method):
Click Create (same button used for updating existing users).
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Enter:
First Name
Last Name
Email Address
Ensure the correct district is selected (most of the time you will only see one district here).
Click Submit.
The system will send the new user:
An email verification request.
A password setup link.
5. Assign Classes to New Users
This is the same as Step 3. This is a critical step! You need to assign access to the classes this user will need access to.
After creating the account, click Manage Classes.
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Assign the classes the user needs to access.
For example, a reading specialist may be assigned all classes.
Click Submit.
Need Help?
If you need support with any of these steps, please contact your School Success Representative or submit a request here.